Publication Date: January 27, Source: Harvard Business School. Despite the best of intentions, news of the layoff leaked before the planned announcement. The situation quickly deteriorated as a series of irate managers called Amon-Higa, demanding to know why they weren't aware of the layoff and asking her how to handle the situation.
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Discipline: Organizational Behavior. Subjects: Crisis management Downsizing Hiring and recruitment Power and influence Web and mobile applications.
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